Capital One announces Richmond layoffs

capitalonegoochland1Richmond’s largest private employer is getting a bit smaller.

Credit card and banking giant Capital One is eliminating 16 employees from its branding department at its West Creek campus, the company confirmed Thursday.

“These decisions were made very thoughtfully and carefully given their impact on our associates and their families,” Capital One spokesperson Julie Rakes said in an email.

The employees were given a minimum of 60 days notice.

“No one is losing their job today,” Rakes said.

The affected employees can apply for open positions within the company and will receive severance if they do not find a new role at Capital One, Rakes said.

They’ll also receive support from the company’s career development center, including interview coaching.

The company’s Brand Department, as it is known, provides marketing, advertising and creative services to Capital One’s lines of business.

Capital One’s headcount in Richmond is massive, with 10,125 employees. Most of those work out of its 316-acre campus in Goochland County.

Capital One isn’t the only big company to announce layoffs this month: Genworth Financial said recently that it would cut 75 to 100 local positions. Comcast said in May that it would lay off 53 Richmond employees this fall.

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The amount of staff at Capital One seems extremely bloated, with a large lack of organization in some departments. Some employees get by with doing virtually nothing while others are working 55 hour weeks every week. They really need to get more efficient and get organized, trim off the fat, and start allocating resources better. Laying off some employees may be the best way to go about doing this.


“trim off the fat”…I get what you’re saying Brian but these are people loosing their jobs.


James, I also understand what you are saying, but I have a hard time feeling sympathetic for those who work the daily ‘9:30-3:30’, refuse to take on additional work, and completely abuse the unlimited sick day policy.

If these are hard working people who got the shaft, then that’s terrible and I understand, but somehow I doubt that this is the case.


Gee, today’s edition of Richmond BizSense is just full of “good news.” Blah!


Not too inflated, I would bet that at least half that headcount number is in West Creek alone. 16 seems a drop on the bucket to lay off, so I have to wonder what other plans they have…..

I worked with these employees and can tell you that they are some of the hardest working and talented folks in their fields…extremely knowledgeable, earnest, and passionate–not “lazy” at all, Brian. Capital One uses its “flexible work schedule” to attract top talent–and every time Capital One receives an accolade for being a great company to work for, the flexible work hours are at the top of the list of reasons the company is so great. So why call employees “lazy” if they enjoy that perk? At Capital One, work hours are between manager and employee; had there been a problem,… Read more »
I agree with you Teammate…. a good friend of mine was one of those laid off. Listening to him over the past 2 years discuss the frustration with Capital One and their lack of control over some departments and over control of others (including the Brand Department) was disheartening to say the least. It makes you wonder how well they are actually taking care of the customers that they… I closed my account with them about a year ago because of how they handled my account reporting to the credit bureaus… hmmm, I haven’t had issues since… imagine that! As… Read more »