Mondial Assistance Among Nominees for “Technology Stars” of Greater Richmond

Mondial Assistance has been nominated as a finalist for two of the seven awards to be presented by The Greater Richmond Technology Council (GRTC) at their Fourteenth Annual Technology Stars Awards Gala, scheduled for May 13, 2009. The awards highlight the best and brightest individuals and organizations – the “technology stars” – in the Greater Richmond Area.

“Mondial is thrilled to receive the recognition of the Greater Richmond Technology Council,” said Mark Cipolletti, vice president of communications for Mondial Assistance. “Our success would not be possible without the hard work of our employees and their willingness to contribute their time and skills to the Richmond community.”

Mondial Assistance has been nominated in two categories:
1. The Community Catalyst Award, which honors the individual or organization that has made significant impact on the growth of technology in this region and/or the advancement of Greater Richmond as a center for technology innovation. Mondial Assistance, along with First Market Bank, Interbake Foods, and the Greater Richmond Technology Council were sponsors of The TechNow Partnership, two day-long workshops that provided IT professionals in the Richmond market who have recently experienced a layoff the opportunity to receive resume review, career coaching and tips for personal branding, as well as the occasion to network with other IT and Human Resources professionals within the Richmond area.

2. The Technology Innovation – Financial & Professional Services Award, which honors the company or organization whose use of new or existing technology in finance and professional services creates or significantly enhances new processes, methodologies and/or services for their or others benefit. During 2008 Mondial’s internal IT team developed a solution for increasing ROI on a new CRM initiative that demonstrated a creative use of partners (Angel.com) and technology (CTI deployment) within the framework of the company’s critical, 24X7 customer service environment. The project served as a reminder for why Mondial Assistance continues to be a leader in its industry in deploying technology solutions that meet its customers’ needs.

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About Mondial Assistance:
Mondial Assistance is a global leader in specialty insurance and emergency assistance services. Four percent of the world’s population or about 250 million people are served by Mondial Assistance businesses around the globe. In the United States, Mondial Assistance is best known for its Access America® brand of travel insurance and assistance services. Access America plans are sold in all 50 states by the finest travel agencies and suppliers. As one of 29 business units, the U.S. operation also serves major health insurers, credit card, and entertainment companies with insurance products, international travel assistance, and concierge services. Mondial Assistance is part of the Allianz (NYSE: AZ) group of companies. For more information please visit: www.mondialUSA.com.

Mondial Assistance has been nominated as a finalist for two of the seven awards to be presented by The Greater Richmond Technology Council (GRTC) at their Fourteenth Annual Technology Stars Awards Gala, scheduled for May 13, 2009. The awards highlight the best and brightest individuals and organizations – the “technology stars” – in the Greater Richmond Area.

“Mondial is thrilled to receive the recognition of the Greater Richmond Technology Council,” said Mark Cipolletti, vice president of communications for Mondial Assistance. “Our success would not be possible without the hard work of our employees and their willingness to contribute their time and skills to the Richmond community.”

Mondial Assistance has been nominated in two categories:
1. The Community Catalyst Award, which honors the individual or organization that has made significant impact on the growth of technology in this region and/or the advancement of Greater Richmond as a center for technology innovation. Mondial Assistance, along with First Market Bank, Interbake Foods, and the Greater Richmond Technology Council were sponsors of The TechNow Partnership, two day-long workshops that provided IT professionals in the Richmond market who have recently experienced a layoff the opportunity to receive resume review, career coaching and tips for personal branding, as well as the occasion to network with other IT and Human Resources professionals within the Richmond area.

2. The Technology Innovation – Financial & Professional Services Award, which honors the company or organization whose use of new or existing technology in finance and professional services creates or significantly enhances new processes, methodologies and/or services for their or others benefit. During 2008 Mondial’s internal IT team developed a solution for increasing ROI on a new CRM initiative that demonstrated a creative use of partners (Angel.com) and technology (CTI deployment) within the framework of the company’s critical, 24X7 customer service environment. The project served as a reminder for why Mondial Assistance continues to be a leader in its industry in deploying technology solutions that meet its customers’ needs.

***
About Mondial Assistance:
Mondial Assistance is a global leader in specialty insurance and emergency assistance services. Four percent of the world’s population or about 250 million people are served by Mondial Assistance businesses around the globe. In the United States, Mondial Assistance is best known for its Access America® brand of travel insurance and assistance services. Access America plans are sold in all 50 states by the finest travel agencies and suppliers. As one of 29 business units, the U.S. operation also serves major health insurers, credit card, and entertainment companies with insurance products, international travel assistance, and concierge services. Mondial Assistance is part of the Allianz (NYSE: AZ) group of companies. For more information please visit: www.mondialUSA.com.

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