Ten years after the regional “RVA” brand took off, the City of Richmond is introducing its own brand identity aimed at promoting tourism and economic development in the city specifically.
Called “Richmond Real,” the new brand campaign was unveiled at a kickoff event Wednesday on the observation deck at the top of City Hall.
The event showcased various swag items featuring the campaign’s “R” logo and slogans, as well as limited-edition offerings from local businesses including Bev’s Ice Cream, Garden Grove, Gelati Celesti and Ruby Scoops.
In an intro video that preceded his own remarks, Mayor Levar Stoney declared, “This isn’t your grandfather’s or your grandmother’s Richmond.”
“This is a new Richmond that I think can be embraced by all people, all walks of life,” he added. “Richmond has been at the center of history — the good, the bad and the ugly. We’ve come a long way.”
The video set the tone for the goal of the campaign, which is to show Richmond in a new light and give it a new identity after decades identified primarily as the capital of the Confederacy.
The city worked with local ad agency West Cary Group to develop the campaign. Chief Administrative Officer Lincoln Saunders said conversations with West Cary founder Moses Foster started in 2020, amid the protests that followed the murder of George Floyd and preceded the eventual removal of the Confederate monuments that for decades dotted Monument Avenue.
“Some months later, we were working to build out our planning around strategic communications and build stronger communications and connections with both our residents and those outside the city,” Saunders said.
“West Cary Group does a lot of work with regional entities like PlanRVA, so that is how we started talking with them about a citywide branding and engagement concept. This is just the first phase, in my mind.”
With the tagline “Real people, real places, real stories,” the brand features an “R” logo with spaces on each side that Foster said are meant to represent the city’s Northside, Southside, West End and East End. He described the R as providing a connection to each area and evoking an attitude of openness in the city.
Stoney said the city and West Cary Group spent a year developing the brand with input from various stakeholders, including residents, business owners, students and nonprofits.
The city’s investment in the effort totaled about $450,000, including brand development, design and the campaign launch, which will continue through the summer, according to Stoney’s office.
Foster, who was involved in developing the “RVA” brand along with Venture Richmond, VCU Brandcenter and other area ad agencies, acknowledged that campaign in his remarks but described “Richmond Real” as the city’s own.
“We’ve got a brand for the region, and that’s RVA, but we needed to create something distinctive for Richmond, because we are truly distinctive,” Foster said, noting similar efforts undertaken by neighboring counties in the region.
“We’ve gone through a lot of change in Richmond over the past couple of years. We want to emerge from that change in a better place. We want to think about where we’re going and who we’re going to be as opposed to where we’ve been.”
The branding campaign joins other efforts to update the city’s identity. Last year, the City Council adopted a new official city logo that replaced the former image of a bridge crossing the river in front of the downtown skyline. The new logo features a silhouette of a bateau boatman and nine stars representing the states of which Richmond was once the capital.
The new logo will continue to be used for official city business, and the “Richmond Real” brand will be used for promotional efforts such as tourism and economic development.
Ten years after the regional “RVA” brand took off, the City of Richmond is introducing its own brand identity aimed at promoting tourism and economic development in the city specifically.
Called “Richmond Real,” the new brand campaign was unveiled at a kickoff event Wednesday on the observation deck at the top of City Hall.
The event showcased various swag items featuring the campaign’s “R” logo and slogans, as well as limited-edition offerings from local businesses including Bev’s Ice Cream, Garden Grove, Gelati Celesti and Ruby Scoops.
In an intro video that preceded his own remarks, Mayor Levar Stoney declared, “This isn’t your grandfather’s or your grandmother’s Richmond.”
“This is a new Richmond that I think can be embraced by all people, all walks of life,” he added. “Richmond has been at the center of history — the good, the bad and the ugly. We’ve come a long way.”
The video set the tone for the goal of the campaign, which is to show Richmond in a new light and give it a new identity after decades identified primarily as the capital of the Confederacy.
The city worked with local ad agency West Cary Group to develop the campaign. Chief Administrative Officer Lincoln Saunders said conversations with West Cary founder Moses Foster started in 2020, amid the protests that followed the murder of George Floyd and preceded the eventual removal of the Confederate monuments that for decades dotted Monument Avenue.
“Some months later, we were working to build out our planning around strategic communications and build stronger communications and connections with both our residents and those outside the city,” Saunders said.
“West Cary Group does a lot of work with regional entities like PlanRVA, so that is how we started talking with them about a citywide branding and engagement concept. This is just the first phase, in my mind.”
With the tagline “Real people, real places, real stories,” the brand features an “R” logo with spaces on each side that Foster said are meant to represent the city’s Northside, Southside, West End and East End. He described the R as providing a connection to each area and evoking an attitude of openness in the city.
Stoney said the city and West Cary Group spent a year developing the brand with input from various stakeholders, including residents, business owners, students and nonprofits.
The city’s investment in the effort totaled about $450,000, including brand development, design and the campaign launch, which will continue through the summer, according to Stoney’s office.
Foster, who was involved in developing the “RVA” brand along with Venture Richmond, VCU Brandcenter and other area ad agencies, acknowledged that campaign in his remarks but described “Richmond Real” as the city’s own.
“We’ve got a brand for the region, and that’s RVA, but we needed to create something distinctive for Richmond, because we are truly distinctive,” Foster said, noting similar efforts undertaken by neighboring counties in the region.
“We’ve gone through a lot of change in Richmond over the past couple of years. We want to emerge from that change in a better place. We want to think about where we’re going and who we’re going to be as opposed to where we’ve been.”
The branding campaign joins other efforts to update the city’s identity. Last year, the City Council adopted a new official city logo that replaced the former image of a bridge crossing the river in front of the downtown skyline. The new logo features a silhouette of a bateau boatman and nine stars representing the states of which Richmond was once the capital.
The new logo will continue to be used for official city business, and the “Richmond Real” brand will be used for promotional efforts such as tourism and economic development.
Another lackluster idea from Stoney’s office. Did Stoney ever invest in Richmond by buying property or is he still just a renter using Richmond as a stepping stone for his aspirational political career?
Really?
Real Lame
“We’ve gotten rid of all the American history so now all you have to worry about is the crime. Enjoy Richmond!” — Mayor Stoned
We haven’t eliminated history; we’ve merely adjusted which part of history we want to celebrate with monuments. The Civil War history is still very alive in wonderful museums throughout the City. It was four years of the most devastation the state ever suffered, setting us back economically 150 years. Its story belongs in museums and history books.
First I want to say Bruce that I respect your comments & experience. But how is it just “an adjustment” to see statues of black people & none of the historic statues? They weren’t moved & “reinterpreted”, they were destroyed. And the ending of the video after mentioning other cities, Stoney says, “I’m sorry I’m from Richmond” !! What does that even mean?
It’s statue not statues… Arthur Ashe who we all agree is the only monument still up there. Bruce is 100% correct. I’m not for all this “Richmond Real” but it was long overdue to move on from the confederacy as any marketing strategy.
To be clear I am not sure what the police memorial statue, the 1st Regiment statue to the Revolutionary War, Spanish War and our service dead, or to a railroad baron (yes he civil war veteran) or newspaper leader, or General Fitzhugh Lee for his service in the Spanish American War have to do what the Confederacy. I am sure they weren’t perfect but they were removed too.
And destroy Monument avenue ? It went from being on the National Register of Historic Places to just another graffiti ridden city street. Let the City of Richmond continue to flounder and waste it’s assets
Monument Avenue is more beautiful than ever. Richmond is one of the fastest-growing cities in Virginia. Property values are at an all-time high. But, hey, haters gonna hate, right?
Laughable drivel
How are you defining “historic”?
Obviously you know exactly what it means. The National Register deemed them historic enough.
Arthur Ashe was a tennis player, Richmond resident, and philanthropist . His statue features children of multiple races.
the fact that all you can talk about is that he is “ statues of black people ” say a lot about you.
Are you advocating that we go back to having a statue on Monument be limited to white’s only Justin? Is that what you mean by “historic”?
I didn’t see the video so I have no idea. And he’s NOT from Richmond. Like me, he’s a born and bred Virginian, but a “come here” and neither of us will ever be a “born here”. Nonetheless, I’ve been here 27 years and I’m proud to say I live in Richmond. The civil war hero statues, after a 100+ year run on Monument Avenue, now belong to the Black History museum. Ironic? Do you know in fact that they were “destroyed” or are they merely in bondage?
“Civil War Hero Statues”??? That’s a revised history perspective.
The majority of the monuments are at the Richmond Wastewater Treatment center, still sporting the ugly graffiti, awaiting a their fate.
Exacty. It’s a joke
The statues honored those who declared war on the US to preserve the institution of slavery. Destroying them was the most appropriate response.
Brush up on your history before responding
I’m upset by falsehoods.
None of the statues are destroyed, they are all down by the sewage treatment plant under tarps.
The residents of Richmond have said that monuments to racism ad treason don’t deserve a central place on public land.
If you think the “heroes” of the confederacy deserve better, then start up a gofundme and display them on private land, that you(confederates fans) pay for to maintain.
The City of Richmond would not transfer the monuments to those that wished to do so.
He knows that. Selective memory in play
It’s an adjustment of what you choose to glorify, not an adjustment of the statue. I agree with you, it’s the complete destruction of the statue. You make statues to things you glorify and approve of. Germany remembers its history just fine without statues of hitler, he is resigned to museums and history books. Richmond is choosing to redefine what it glorifies and approves of, so can the rest of the south. And to be honest if you still want to glorify anything to do with the confederacy (the single largest act of treason against our country ever) then I… Read more »
I like it. What about using it as a design for the property that once belonged to the Lee Monument with gardens and walkways coinciding with that configuration?
There were two prominent men who, at about the time of the Civil War, inherited slaves. (Actually, their wives inherited slaves which became the husbands’ property.) Both of these men opposed slavery; both opposed secession. One of these men freed his slaves, one sold them. Any guesses? Robert E. Lee is one of our nation’s greatest heroes —and the one who freed his inherited slaves. I believe we should re-install his monument. Do what you will with monuments to the man who opted to sell his slaves (Abraham Lincoln). [Citation: Dr. Kevin Orlin Johnson, “The Lincoln’s in the White House: Slanders, Scandals, and… Read more »
Robert E. Lee is one of our nation’s greatest hero? A man who betrayed his country and went to war against. If this is one of our greatest heroes, we in trouble… My goodness people are more fascinated with his statue than him. He didn’t even want statues of him. Since you giving out history lessons, America thanked General Lee by taking his house and property and using it as a burial site. Maybe you heard of it, Arlington National Cemetery?
. Loyalty to your state was held in much higher regard during the time period than loyalty to the Nation as it was in it’s infancy. And yes he was one of the finest Virginians and Americans. Had he accepted command of the Army of the Potomac the war would only lasted 6 weeks at best
Nothing like making up history, Mr. Hammer. Mr. Lee on the court record was brutal to the slaves he controlled and he only freed them when a court enforced the terms of a will. Lincoln did not own slaves.
This is simply not true. Lee’s wife freed some slaves, and at one point, Lee sued to keep his. Lincoln never owned slaves. Your “author” has been widely debunked as a crank.
Another lackluster waste of time and money.
Sorry, but what roundabouts? The former Lee circle and the one where people crash around the racist AP Hill? And let’s pretend for a moment that Richmond has a significant number of roundabouts, of which we do not…why are they being lauded as a “signature” feature of our city?
They are circles, they are NOT roundabouts. Much different. And you’re correct, they certainly aren’t a signat0ure feature of Richmond.
I support the message and the branding the City has developed. Well done. Any time the City provides an open platform which is inclusive of citizens, businesses, advocates, naysayers, cultural and creative organizations – all interested in sharing their voice – a positive outcome appears. Kudos!
Brand seems good, but It doesn’t appear that the process was as transparent as the ‘RVA’ branding process. Replacing involvement of the public, other ad agencies, and Venture Richmond with more involvement from the Mayor and the CAO gives it the feel of a campaign ad. Sometimes how you do something is as important as what you do.
Richard hit the nail right on the head. This is a part of the Mayor’s goodbye spending tour plan (and banking for his run for Lt). Can anyone name the two other “brands” since 2000. I give a hint one was “One City, Our City; Come Live It!” Anyone remember the other!
Did someone say “statue”? Has hizzoner ever mentioned the Police Memorial statue that was to be cleaned and returned (from the anonymous parking lot)?
Not bad…but certainly not memorable. Obviously based on the “keep it real” figure of speech which is a bit dated. Richmond has a vast creative community who probably could have done better. Still, I’ll give it a chance.
” I’m sorry. I’m from Richmond”…do they ever listen to themselves?
The banner explaining the logo reads like a “Deep Thoughts by Jack Handey” Saturday Night Live skit.
Curious to know what they paid for this…but hey…good luck.
How many fire alarms in the RPS system could have been repaired for the amount of money wasted for removing the statues and this little campaign??
lame
$500,000 on this and almost as much was spent to put the new logo (which is the old city seal that has been on the flag for YEAR) on all the vehicles/letterhead/signs/etc. Along with the statue removal and this spending that is over $2M on taxpayer funds that do little to actual improve the lives of residents.
If our roundabouts are so important, why hasn’t the mayor cleaned up the former Lee Circle?
Sounds more like an unfiltered cigarette brand than a city descriptor
Born and raised in Virginia. Popular song from my youth was “Sweet Virginia Breeze” and Richmond was “The City of the Monuments” which included Arthur Ashe. Someone installed a Stoney as Mayor, and allowed chaos and destruction and crime to flourish under the color of law protection. Now Richmond is a rusted crumpled shell totally devoid of any ingredients of a shining city on the hill. I used to travel to Richmond hundreds of times for both work and pleasure. Numerous trips to RVA for business and leisure. When Stoney came to power and Richmond saw it’s second burning that… Read more »
Billy, the Ashe statue came a solid 20 years after that song was written. There is plenty of good happening in the city right now. Is there any city that makes you happy? Doubt it! You will probably be happiest wasting away in front of a TV way out in some basic suburb.
Give recent economic development can you imagine how much better the city would be if they had a competent mayor? Better schools, safer streets, more tourism, a better quality of life, better entertainment and possibly (I know, a stretch) better cooperation with the local counties.
I think he probably knows when the monument went up.
His post is spot on.
So true. I have not spent a penny in the city since business or pleasure.
Thank you, the city is better without you.
Good! I hate waiting in line at Stella’s, stay in the county and enjoy Applebee’s or wherever you people eat.
You are very welcome!
It only has one way to go as it is a cess pool now
I’m really curious how you can post on this site and not see the dozen or so articles a week about how property values are going up and up, and more and more people are moving into downtown Richmond.
Does anyone remember “Easy to Love”? That was another big waste of money. Lots of fanfare and lead by to founder of the Martin Agency. In the future, please allocate those funds to landscaping and graffiti removal.
Please, post your own recommendations for city marketing slogans or taglines.
Richmond, enter at your own risk……..
Back before there was a Dodge City, KS.- the saying was “I’m gettin’ the heck out of Richmond.” It’s been revived, as I said that phrase last week.
Bingo!
Why do we need a City slogan or tagline? Can anyone think of any city’s slogan or timeline? Seems like a pork project meant to make the admins ego grow bigger, because tourists are not paying attention nor do they care about a tagline.
The only other city tagline I can think of is for Las Vegas.
Richmond: The City of Festivals
BREAKING NEWS! Richmond Mayor Stoney is forced to apologize for ripping off the winning entrant of the RPS Re-Brand The City Contest, where each city school submitted their slogans for the contest, and the winners would receive a free tour of City Hall. Said Stoney, “What’s the problem? Foxx School won and there ain’t no school there anymore.” But hey, I’ll keep it real.” Stoney’s attempt to re-write history has proven unsuccessful.
“Keepin’ It Real” would have been a lot better. Seriously.
This is an embarrassing waste of money
Truth is, I used to make regular visits to Richmond. I would always try and get by Monument Avenue to see the statues, and I would visit the museums frequently. Richmond has shunned its place in history now. It can only look forward to being another northeast ghetto riddled with crime and decay, its politicians trying to defend their inactions in letting the mobs destroy what no other city could boast of. So, I, now, like many other tourists, have no desire or interest in visiting Richmond anymore. And despise the people there so much I have even boycotted Duke’s… Read more »
Well said and hit the nail on the head