CarMax had a computer systems meltdown earlier this week, according to an AP story and a source at the company. “Spokeswoman Trina Lee says computer systems for the Richmond-based company experienced a temporary hardware failure that started Monday night. The problem was nearly 100 percent resolved by Tuesday afternoon and CarMax was able to sell cars.” IT professionals worked 24 hours a day to resolve the problem.
A source at CarMax said employees were faxing documents and writing down sales to be processed later.
It’s unclear how this might have affected sales.