NewsFeeds 3.29.11

Upper Bundoran: Manor house under foreclosure (The Hook)
Another grand Albemarle house is headed toward the auction block. Upper Bundoran, the house built by the son of the man who built Scott Stadium, is under foreclosure and will be sold on the courthouse steps April 18.

Roland ‘Spanky’ Macher pleads guilty to tax, fraud charges (Roanoke Times)
The restaurant business was good to him for a quarter-century, Roanoke businessman Roland “Spanky” Macher said Monday in federal court. Then came five years of snowballing debt, shuttered restaurants and desperation, Macher said.

Pay fell for top executives at Norfolk Southern in 2010 (Virginian-Pilot)
All seven of Norfolk Southern Corp.’s top executives took pay reductions last year, according to the company’s proxy statement released this week.

Securitization industry group to open D.C. office (Washington Post)
In a sign of how much is at stake for Wall Street as lawmakers and regulators hone their response to the financial crisis, a New York group representing the industry that packages loans into securities said Monday that it is opening a Washington office.

A Virtual Fix for ‘Broken’ Gift-Card Business (Business Week)
Google, Qualcomm, and First Data are moving to replace cumbersome plastic gift cards with digital cards that should be easier to spend, even via mobile phones.

The Most Hated Industries of 2010 (TheStreet.com)
MainStreet analyzed the BBB data to bring you to the 10 most complained about industries of 2010.

Focus On What Customers Want (Inc.)
Providing great B2B customer service can be an effective strategy to beat out larger competition. Ecco’s Ed Zimmer explains.

Tipping Doesn’t Reward Good Behavior (Smart Money)
With more than $40 billion spent on tips in the food-service industry alone every year—and that’s just in the U.S.—we’d like to think we know why we’re giving all this money away. As it is so often, however, our grasp on what motivates our behavior is tenuous.

Upper Bundoran: Manor house under foreclosure (The Hook)
Another grand Albemarle house is headed toward the auction block. Upper Bundoran, the house built by the son of the man who built Scott Stadium, is under foreclosure and will be sold on the courthouse steps April 18.

Roland ‘Spanky’ Macher pleads guilty to tax, fraud charges (Roanoke Times)
The restaurant business was good to him for a quarter-century, Roanoke businessman Roland “Spanky” Macher said Monday in federal court. Then came five years of snowballing debt, shuttered restaurants and desperation, Macher said.

Pay fell for top executives at Norfolk Southern in 2010 (Virginian-Pilot)
All seven of Norfolk Southern Corp.’s top executives took pay reductions last year, according to the company’s proxy statement released this week.

Securitization industry group to open D.C. office (Washington Post)
In a sign of how much is at stake for Wall Street as lawmakers and regulators hone their response to the financial crisis, a New York group representing the industry that packages loans into securities said Monday that it is opening a Washington office.

A Virtual Fix for ‘Broken’ Gift-Card Business (Business Week)
Google, Qualcomm, and First Data are moving to replace cumbersome plastic gift cards with digital cards that should be easier to spend, even via mobile phones.

The Most Hated Industries of 2010 (TheStreet.com)
MainStreet analyzed the BBB data to bring you to the 10 most complained about industries of 2010.

Focus On What Customers Want (Inc.)
Providing great B2B customer service can be an effective strategy to beat out larger competition. Ecco’s Ed Zimmer explains.

Tipping Doesn’t Reward Good Behavior (Smart Money)
With more than $40 billion spent on tips in the food-service industry alone every year—and that’s just in the U.S.—we’d like to think we know why we’re giving all this money away. As it is so often, however, our grasp on what motivates our behavior is tenuous.

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