TowneBank makes Short Pump debut

townebankshortpump

TowneBank made extensive renovations to the former BB&T branch.

Nearly 10 years after buying into the Richmond market, TowneBank finally has the visibility it has sought in Short Pump.

The Hampton Roads-based bank in recent weeks opened its new branch at 11704 W. Broad St., its ninth outpost in the region and first in the Short Pump area.

The opening follows an extensive renovation of the 8,000-square-foot building, which TowneBank pounced on after it was left vacant by BB&T as it was merging with SunTrust to create Truist Bank.

TowneBank promptly bought the property from the owners of the neighboring Short Pump Town Center for $2.3 million in March 2022.

Pat Collins, the bank’s market president, said the bank gutted the building and modified the exterior.

townebankcollage

A before-and-after showing the work TowneBank did on the building.

“It is our prototype TowneBank financial center,” Collins said, adding that it’s manned by a retail team, a commercial banker, private banker, merchant business, treasury management and other services, with room to expand its insurance and mortgage units into the building.

“We just feel like having representatives and professionals in all those disciplines in a one-stop shop in that area makes all the sense in the world,” Collins said.

The branch is managed by Reggie Crawford, who came over from Wells Fargo.

townebankshortpumpteam

Branch manager, Reggie Crawford (second from right), with members of the Short Pump team.

TowneBank entered the Richmond market in 2015 by acquiring Franklin Federal Savings Bank.  Towne has since expanded its footprint with a downtown headquarters and a from-scratch retail branch in Chesterfield, all while searching for the right spot in Short Pump.

Collins said the bank will continue to plot its retail expansion in the region.

“There is room for more. But it will be over the coming years and we’ll be opportunistic, just like we were with this location,” he said.

The $17 billion bank also is growing elsewhere. It recently completed its acquisition of Farmers Bank in Windsor, Virginia, and continues to expand in several markets in North Carolina, including Raleigh, Charlotte, Winston-Salem and Greenville.

It has 45 branches total.

townebankshortpump

TowneBank made extensive renovations to the former BB&T branch.

Nearly 10 years after buying into the Richmond market, TowneBank finally has the visibility it has sought in Short Pump.

The Hampton Roads-based bank in recent weeks opened its new branch at 11704 W. Broad St., its ninth outpost in the region and first in the Short Pump area.

The opening follows an extensive renovation of the 8,000-square-foot building, which TowneBank pounced on after it was left vacant by BB&T as it was merging with SunTrust to create Truist Bank.

TowneBank promptly bought the property from the owners of the neighboring Short Pump Town Center for $2.3 million in March 2022.

Pat Collins, the bank’s market president, said the bank gutted the building and modified the exterior.

townebankcollage

A before-and-after showing the work TowneBank did on the building.

“It is our prototype TowneBank financial center,” Collins said, adding that it’s manned by a retail team, a commercial banker, private banker, merchant business, treasury management and other services, with room to expand its insurance and mortgage units into the building.

“We just feel like having representatives and professionals in all those disciplines in a one-stop shop in that area makes all the sense in the world,” Collins said.

The branch is managed by Reggie Crawford, who came over from Wells Fargo.

townebankshortpumpteam

Branch manager, Reggie Crawford (second from right), with members of the Short Pump team.

TowneBank entered the Richmond market in 2015 by acquiring Franklin Federal Savings Bank.  Towne has since expanded its footprint with a downtown headquarters and a from-scratch retail branch in Chesterfield, all while searching for the right spot in Short Pump.

Collins said the bank will continue to plot its retail expansion in the region.

“There is room for more. But it will be over the coming years and we’ll be opportunistic, just like we were with this location,” he said.

The $17 billion bank also is growing elsewhere. It recently completed its acquisition of Farmers Bank in Windsor, Virginia, and continues to expand in several markets in North Carolina, including Raleigh, Charlotte, Winston-Salem and Greenville.

It has 45 branches total.

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