Carytown’s Need Supply to permanently close

need supply storefront

Need Supply Co.’s retail store at 3100 W. Cary St. (BizSense file photo by Michael Schwartz)

Need Supply Co., a clothier that’s been a fixture of Carytown since the 1990s, will permanently shutter due to the coronavirus pandemic.

The company, which sells both its house-brand items and other brands, has a retail store in Carytown, online operations, and headquarters and warehouse facilities in Scott’s Addition and Sandston.

“Need Supply has made the difficult decision to wind-down its business and operations in an orderly fashion” said attorney Corey Booker of Whiteford, Taylory & Preston, who is representing Need and it’s parent company, NSTO. Booker declined to comment further.

NSTO is the parent company of both Need and Totokaelo, which is another clothing brand that has stores in Seattle and New York. NSTO has offices in Richmond and New York. It’s unclear how, if at all, Need Supply’s closing affects NSTO or Totokaelo.

Need’s shutdown is expected to take place in the next several months.

The representative declined to comment on the future of Need’s real estate, which includes a store at 3100 W. Cary St. and a headquarters at 3301 W. Moore St., as well as a warehouse at 1600 Belleville St. in Scott’s Addition and a warehouse in Sandston. Need also has a store in Tokyo.

Need was founded in Richmond in 1996. It originally sold used Levi’s jeans before expanding to offer a wider selection of men and women’s clothing. Need’s current Carytown location opened in 2010. The store temporarily closed in response to the pandemic but reopened in late May.

The company in recent years had consistently raised investor capital and also landed on the RVA 25 list of Richmond’s fastest-growing companies.
Need’s pending departure from Carytown comes amid a shakeup of the neighborhood brought on by the pandemic and other factors.

Yoga Shala Richmond, which is next door to the Byrd Theatre, plans to close its doors permanently in July.

Dunkin’ has ditched its previous spot at 11 S. Nansemond St., seeking a new space in Carytown with a drive-thru. A nearby Panera also has closed permanently.

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Sam Nelson
Sam Nelson
1 month ago

The Mile of Style. Best of luck to the remaining small business owners!

karl hott
karl hott
1 month ago

Sad to see a modern iconic Richmond brand fold.

Dan Warner
Dan Warner
1 month ago

So it was a successful business for 20+ years, and then they took in $3.8M in investment capital (debt) in 2017, and then less than 3 years later they shut down completely. Sounds like a cautionary tale.

Tim Harper
Tim Harper
1 month ago

Carytown is a ghost town after dark, a shadow of its former self. Even the panhandlers have left. The only sound you hear at night is the police plane circling around looking for “other factors” in progress. One can only dread the thought of how many more businesses will soon be closing.

Randall Hudgins
Randall Hudgins
1 month ago

File this one under “How To Kill A Thriving Business In Under Three Years Using Nothing But Arrogance, Incompetence, And An Obsessive Avoidance Of People With Work Experience”.